Privacy Policy – Auschwitz Tours From Warsaw

Last updated: June 17, 2025

Auschwitz Tours From Warsaw (https://auschwitztoursfromwarsaw.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website or services. By using our site, you agree to the terms below.

  1. Who We Are: Auschwitz Tours From Warsaw is an online platform providing guided tour services to the Auschwitz-Birkenau Memorial and Museum. We operate fully online and do not maintain a physical address.
  2. Data We Collect: We collect the following personal data:
  • Personal Information: Full name, email address, and phone number provided during booking.
  • Device Information: IP address, browser type, device type, and operating system via Google Analytics and Google Search Console.
  • Usage Data: Pages visited, time spent on the site, and interactions with our services.
  • Communication Data: Information from emails, forms, or inquiries you send us.
  1. How We Use Your Data. We use your data to:
  • Improve our website and services through Google Analytics and Google Search Console.
  • Comply with legal obligations, such as safety regulations.
  • Send marketing communications (with your consent), such as tour offers or newsletters.
  1. Legal Basis for Processing. We process your data based on:
  • Consent: For marketing emails or non-essential cookies.
  • Legal Obligation: To comply with Polish and EU laws (e.g., GDPR).
  • Legitimate Interest: To improve our services and ensure website functionality.
  1. Data Sharing. We do not sell or resell your data. We share your data only with:
  • Third-party service providers (e.g., booking platforms) who adhere to GDPR standards.
  • Authorities, if required by law (e.g., for safety purposes).
  1. Data Storage and Security. Your data is stored securely on servers in the EU, protected by encryption and access controls. We retain personal data only as long as necessary:
  • Analytics data: Up to 26 months. We implement measures to prevent unauthorized access, loss, or breaches.
  1. Your Rights Under GDPR. You have the right to:
  • Access your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent for marketing at any time. To exercise these rights, contact us at [auschwitztowarsaw @ gmail.com]. We will respond within 30 days.
  1. Cookies and Tracking. We use Google Analytics and Google Search Console with cookies to:
  • Ensure website functionality (essential cookies).
  • Analyze site performance (analytics cookies).
  • Personalize content (optional cookies, with your consent). You can manage cookie preferences via our website’s cookie banner or browser settings.
  1. Third-Party Links. Our website may contain links to third-party sites (e.g., booking platforms). We are not responsible for their privacy practices. Please review their policies before providing data.
  2. International Data Transfers. If data is transferred outside the EU (e.g., to third-party processors), we ensure compliance with GDPR through Standard Contractual Clauses or equivalent safeguards.
  3. Children’s Privacy. Our services are not intended for individuals under 16. We do not knowingly collect data from children.
  4. Changes to This Policy. We may update this Privacy Policy to reflect legal or operational changes. The latest version will be posted on our website with the updated date.
  5. Contact Us. For questions or to exercise your data rights, contact: [auschwitztowarsaw @ gmail.com].